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Shipping Policy

  1. About Us

LifeLayer.in is operated by Payartha Payments & Technologies Pvt Ltd, a company registered in India. We specialize in selling high-quality refurbished laptops.

Address: 5/6E, PANDURANGA STREET, Sullurpeta, Sullurpeta, Nellore-, Andhra Pradesh 524121, India Contact: support@lifelayer.in

  1. Products and Services

2.1 Product Offerings: We offer a range of refurbished laptops from various brands. 2.2 Product Information: All product listings include detailed specifications, condition descriptions, and clear images. 2.3 Pricing: All prices are in Indian Rupees (INR) and include applicable taxes. 2.4 Stock Availability: Product availability is subject to change without notice.

  1. Ordering Process

3.1 Account Creation: Customers can create an account or check out as a guest. 3.2 Order Placement: Orders can be placed through our website 24/7. 3.3 Order Confirmation: An email confirmation will be sent after successful order placement. 3.4 Payment Methods: We accept major credit/debit cards, net banking, and popular digital wallets.

  1. Shipping Policy

4.1 Shipping Areas: We ship to most locations within India. 4.2 Processing Time: Orders are typically processed within 1-2 business days. 4.3 Shipping Methods:

  • Standard Shipping: 3-5 business days
  • Express Shipping: 1-3 business days (additional charges apply) 4.4 Shipping Costs:
  • Free standard shipping on orders above ₹20,000
  • Standard shipping fees vary based on location and order weight 4.5 Order Tracking: A tracking number will be provided via email once the order is dispatched. 4.6 Delivery: Signature required upon delivery. Please inspect the package before signing. 4.7 International Shipping: Currently not available.
  1. Returns and Refunds Policy

5.1 Return Window: Products can be returned within 7 days of delivery. 5.2 Return Conditions: Products must be in original condition with all accessories and packaging. 5.3 Return Process: Contact our support team to initiate a return. 5.4 Refunds: Processed within 5-7 business days after receiving the returned item. 5.5 Refund Methods: Refunds will be issued to the original payment method.

  1. Warranty Policy

6.1 Warranty Coverage: All refurbished laptops come with a 6-month warranty against manufacturing defects. 6.2 Warranty Exclusions: Physical damage, software issues, and unauthorized repairs are not covered. 6.3 Warranty Claims: Contact our support team to initiate a warranty claim.

  1. Privacy Policy

7.1 Data Collection: We collect personal information necessary for order processing and customer service. 7.2 Data Usage: Customer data is used for order fulfillment, communication, and improving our services. 7.3 Data Protection: We implement industry-standard security measures to protect customer data. 7.4 Third-Party Sharing: We do not sell customer data to third parties.

  1. Customer Support

8.1 Support Channels: Email support available at support@lifelayer.in

8.2 Response Time: We aim to respond to all inquiries within 24 hours.

8.3 Operating Hours: Customer support is available Monday to Friday, 9 AM to 6 PM IST.

  1. Intellectual Property

9.1 Copyright: All content on LifeLayer.in is protected by copyright laws. 9.2 Trademarks: All trademarks used are property of their respective owners.

  1. User Conduct

10.1 Prohibited Activities: Users must not engage in any illegal or harmful activities on our website. 10.2 Account Responsibility: Users are responsible for maintaining the confidentiality of their account information.

  1. Disclaimer

11.1 Accuracy: While we strive for accuracy, we do not guarantee that product descriptions or other content is error-free. 11.2 Availability: We reserve the right to limit quantities or refuse service to anyone.

  1. Changes to Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on the website.

  1. Governing Law

This policy is governed by and construed in accordance with the laws of India.

By using LifeLayer.in, you agree to comply with and be bound by this policy. If you have any questions or concerns, please contact us at support@lifelayer.in.

Last updated: 23/06/2024